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Growth

The ultimate guide to adding a PLG motion

The ultimate guide to adding a PLG motion

Hila Qu is an Executive in Residence at Reforge as well as a renowned growth advisor, angel investor, and published author. Previously, she served as the Director of Growth at GitLab, where she implemented and scaled their PLG motion, and VP of Growth at Acorns, scaling them from 1 million to 5 million users.

Behind the scenes of Calendly’s rapid growth | Annie Pearl (CPO)

Behind the scenes of Calendly’s rapid growth | Annie Pearl (CPO)

Annie Pearl is the Chief Product Officer at Calendly. Previously, she was Chief Product Officer at Glassdoor, as well as Director of Product Management at Box. She was named one of the most influential women in Bay Area business by the San Francisco Business Times. In today’s episode, Annie shares three paths into product management and advice on how to get your foot in the door.

Mastering onboarding | Lauryn Isford (Head of Growth at Airtable)

Mastering onboarding | Lauryn Isford (Head of Growth at Airtable)

Lauryn Isford is a product growth leader and practitioner, who most recently led Growth at Airtable, and is about to start something new 🤫. In today’s episode, we get into the many tactics Lauryn has learned about optimizing onboarding flows. Lauryn describes how overhauling Airtable’s onboarding led to a 20% increase in activation rate, the company’s unique segmentation process, and why North Star metrics are so vital. Lauryn also shares her framework for a PLG growth funnel, and how to use a reverse trial to leverage the benefits of both freemium products and trials. If you’re looking to find growth opportunities within your funnel, this episode is for you.

The Secret to Building a Customer-Centric Culture

The Secret to Building a Customer-Centric Culture

Data shows that customer-centered businesses outperform their competition. 

According to a survey from California Review Management, companies who said their customer focus was “very mature” experienced 2.5X the revenue growth of companies with a “very immature” focus.